As a small, family-owned business, our dedication to finding the right size and style bra for our customers often comes in conflict with budget and space constraints on inventory we can carry in the shop. As a result, we have developed a generous special order policy designed to give customers a risk-free way of trying something new. Please read through our policy below before placing any orders:
Customers can order fashion or core items from our existing manufacturers, but we require a non-refundable deposit for 50% of the retail price per item ordered. The deposit is transferable to store credit should the customer no longer want the order or if the item(s) does not fit as expected. We ship for free and accept cash, checks, all major credit cards, and Paypal.
Comexim items are subject to the same terms as general special orders with a slight difference to account for alterations:
- All generic alterations add a $3 fee per bra. This is a non-refundable service fee that we pass directly onto the consumer and is not transferable to store credit nor will it be credited in the event of a return.
- Any bras requiring intense alterations or pattern changes will be charged a separate fee based on the difficulty of the process. Comexim will set the charge for these services on a case-by-case basis, and they will not be refundable.
- Should you order an altered bra which does not fit as expected, the 50% deposit is still not refundable. You may transfer the deposit to store credit, or we will work with Comexim to remake the bras correctly at no additional charge to you.
- Retail prices for Comexim are as follows: $57 for standard bras and $60 for longline bras.